عناصر مشابهة

Brand Equity Role In Customers Planned Behavior In The Egyptian E Banking Sector

تفصيل البيانات البيبلوغرافية
المصدر:مجلة البحوث التجارية
الناشر: جامعة الزقازيق - كلية التجارة
المؤلف الرئيسي: Elsaghier, Niveen Mohamed (مؤلف)
المجلد/العدد:مج41, ع2
محكمة:نعم
الدولة:مصر
التاريخ الميلادي:2019
الصفحات:72 - 109
رقم MD:981193
نوع المحتوى: بحوث ومقالات
اللغة:English
قواعد المعلومات:EcoLink
مواضيع:
رابط المحتوى:
الوصف
المستخلص:The purpose of this paper is to investigate the impact of Brand Equity dimensions on customers planned behavior of the e-banking services in the Egyptian banking sector. Therefore, a questionnaire had been adopted and directed to customers of e-banking services in the Egyptian context Results revealed that there is a significant positive effect of all brand equity dimensions; Awareness, Association, Loyalty and perceived service quality on . Subjective Norms, while there had been a significant effect of Awareness, Association and perceived service quality on Attitude. Finally, a significant positive effect was found for Awareness and Association only on Perceived Behavior Control.