عناصر مشابهة

The Influence of Perceived Organizational Support and Employee Advocacy on Organizational Commitment in Hotels

تفصيل البيانات البيبلوغرافية
المصدر:المجلة الدولية للتراث والسياحة والضيافة
الناشر: جامعة الفيوم - كلية السياحة والفنادق
المؤلف الرئيسي: Abd El-Aty, Yasser (مؤلف)
مؤلفين آخرين: Deraz, Amr (Co-Author)
المجلد/العدد:مج12, ع1
محكمة:نعم
الدولة:مصر
التاريخ الميلادي:2018
الصفحات:155 - 170
ISSN:2636-4115
رقم MD:979018
نوع المحتوى: بحوث ومقالات
اللغة:English
قواعد المعلومات:HumanIndex
مواضيع:
رابط المحتوى:
LEADER 03003nam a22002297a 4500
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041 |a eng 
044 |b مصر 
100 |9 528314  |a Abd El-Aty, Yasser  |e Author 
245 |a The Influence of Perceived Organizational Support and Employee Advocacy on Organizational Commitment in Hotels 
260 |b جامعة الفيوم - كلية السياحة والفنادق  |c 2018  |g مارس 
300 |a 155 - 170 
336 |a بحوث ومقالات  |b Article 
520 |b Organizational commitment (OC) achieves numerous positive organizational outcomes as well as positive employee behaviors and attitudes that help the organization to succeed. Hence, it is important to identify employee organizational commitment in hospitality organizations and recognize the factors that influence it, such as perceived organizational support (POS) and employee advocacy. Therefore, the study aimed at investigating the influence of POS and employee advocacy on OC dimensions. For achieving these objectives, data were collected using questionnaires. A convenience sample of 600 hotel employees from 8 five-star hotels in Cairo was chosen for investigation. However, only 367 valid questionnaire forms were received from the respondents, representing a response rate of 61.2 percent. Descriptive analysis, correlation analysis, and multiple regression analysis were used to analyze the data. The findings showed that the two independent factors had significant positive effects on all dimensions of OC. POS as well as employee advocacy had the highest impact on continuance commitment (CC). However, employee advocacy is more important than POS in terms of its impact on normative commitment (NC) and CC. It was recommended that hotel management should increase hotel employees’ organizational commitment, particularly the affective commitment (AC), by raising organizational support through many practices, such as organizational rewards, good work conditions, promotion at work, job safety, etc. The results also suggested that hotel management should facilitate the access of employees to required information to improve employee advocacy. 
653 |a الفنادق  |a الإدارة الفندقية  |a موظفي الفنادق  |a السلوك الوظيفي  |a الالتزام التنظيمي  |a الدعم التنظيمي  |a مصر 
692 |b Perceived Organizational Support  |b Organizational Commitment  |b Affective Commitment  |b Normative Commitment  |b Continuance Commitment  |b Employee Advocacy 
700 |9 528281  |a Deraz, Amr  |e Co-Author 
773 |4 العلوم الإنسانية ، متعددة التخصصات  |6 Humanities, Multidisciplinary  |c 025  |e International Journal of Heritage, Tourism, and Hospitality  |f Al-Mağallah Al-Dawliyyaẗ yaḥah wal Ḍiyafah Lil Turāṯ wal Si  |l 001  |m مج12, ع1  |o 1941  |s المجلة الدولية للتراث والسياحة والضيافة  |v 012  |x 2636-4115 
856 |u 1941-012-001-025.pdf 
930 |d n  |p y  |q n 
995 |a HumanIndex 
999 |c 979018  |d 979018