عناصر مشابهة

The Impact of Social Media on the E-Reputation of Algerian Hotels: An Analysis by Sem Structural Equations

تفصيل البيانات البيبلوغرافية
المصدر:مجلة العلوم التجارية
الناشر: القطب الجامعي بالقليعة - مدرسة الدراسات العليا التجارية
المؤلف الرئيسي: Sari, Nesrine (مؤلف)
مؤلفين آخرين: Kheroua, Hind Hadj Slimane (Co-Author)
المجلد/العدد:مج20, عدد خاص
محكمة:نعم
الدولة:الجزائر
التاريخ الميلادي:2021
الصفحات:128 - 146
ISSN:1112-3818
رقم MD:1257084
نوع المحتوى: بحوث ومقالات
اللغة:English
قواعد المعلومات:EcoLink
مواضيع:
رابط المحتوى:
الوصف
المستخلص:"Purpose: the purpose of this paper to study the impact of social media on the electronic reputation of hotel establishments in the wilaya of TLEMCEN. Design/methodology/ approach: first, we define the key concepts of our research that involved social media, electronic word of mouth and electronic reputation, then we present a literature review on previous works. In the empirical study we develop a questionnaire of 230 travellers who visited the wilaya of TLEMCEN, we chose the method of structural equations for data analysis with SmartPLS software (V.3.3.0). Finding: we found that social media have a strong influence on the various variables; they are also an important source of information for the decision-making of travellers for the choice of a hotel, so we have confirmed our research hypothesis."